Simpatico makes technology simple so you can focus on building a successful business. We provide maintenance services to make sure your systems always work smoothly and securely.

Our Managed IT Services packages provide robust layers of security, remote and emergency support, and real-time reporting to let us know when things go awry. We understand your business may only need reactive services today. Simpatico provides that service while securing your systems for future growth.

Silver Managed

Reactive Support Services

  • Antivirus and antispyware updates
  • Remote support
  • Emergency support
  • Managed firewall
  • Burglar alarm monitoring

Gold Managed

All Reactive Support Services plus our Proactive Support Services.

  • Includes Silver Package plus
  • Monitoring for unusual user activity
  • Workplace and file system security
  • Performance monitoring
  • Connectivity management
  • Firewall checks

Platinum Managed

Includes Reactive Support Services, Proactive Support Services & Tech Consulting and Strategy

  • Includes Silver and Gold Systems
  • Technology Maturity Index
  • Quarterly business reviews
  • Security maintenance updates
  • Remote and on-site support services
  • Scheduled after-hours server maintenance
  • Infrastructure documentation & diagrams
  • Account and user management
  • Barracuda spam filter
  • Computer hardware
  • Desk phones

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Not Just IT Support – Technology Solutions