Stop making your customers repeat themselves
You’ve experienced it as a customer: you have to repeat your order through the drive-thru speaker three times. Then, when you receive your order, it’s incorrect. Don’t repeat the problem in your business. Whether you need a fresh installation of a drive-thru system or you want to upgrade your existing system to get the added benefits of advanced technology, Simpatico can deliver a drive-thru package that maximizes your profits and ROI.
With Simpatico’s Drive Thru System:
Maximize customer satisfaction
Faster service speed means more sales and greater profitability
Interface design gives you a clear picture of your entire drive-thru service
Goal-setting improves accountability, productivity, and profits
Improve order accuracy
Compare the performance of multiple stores
Advanced metrics immediately identify bottlenecks in your operations so you know what to improve
Simple dashboard reduces training time and improves employee accuracy
Our custom audio and paging systems are chock-full of features, all of which allow you to make your customers feel welcome on the phone or in-store, and allow you to communicate time-saving information to your employees.
Crystal clear audio enhances accuracy and speed
Customer drive-thru timer tracks the customer experience and shows where you can make improvements in your operations
Multi-store leaderboard allows for healthy competition among employees
Set goals based on time and total customer transactions Intuitive management system makes juggling multiple orders at a time a breeze
Customizable dashboard interface
Reliable, high-quality headsets are easy to use for new and experienced employees
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When bidding on large contracts, one aspect that benefits our chances of winning are getting all points available on Cyber Security evaluations. The benefits provided by Simpatico’s Cyber Security Program helps our company stand out from the competition because of the thorough understanding of potential threats.
Angela Barnes, ITS Quest, Inc.
Simpatico has allowed us to focus on our business and not technology. They have handled our phone and data networks with a sense of professionalism and urgency; making us more profitable and our customers extremely happy.
Nathan Zeigler, Principle Nathan Zeigler & Associates
The Cyber Security Program Simpatico offers provides an interesting and fun way for our staff to learn and become more aware of potential threats. The information in the training has influenced our company’s policy & procedures, allowing us to be more proactive when it comes to protecting data we are responsible for.
Sarah Reagan, ITS Quest, Inc.